Industry-leading coverage that protects your investment and keeps vehicles looking showroom-new.
Register your installation to activate coverage and unlock hassle-free support.
Material defects for Crystal Shell paint protection films installed on painted body panels. Includes clarity, yellowing resistance, cracking, bubbling, and edge adhesion when installed per our guide.
Defects in windshield protection film materials and optical clarity when applied to OEM glass by a certified installer. Not a breakage guarantee.
Defects in window tint and approved accessories (badging overlays, light-surface PPF trim) including color stability and adhesive failure under normal conditions.
Coverage periods begin on the installation date listed on your invoice.
Crystal Shell films are guaranteed against manufacturing defects: cracking, delamination, bubbling, excessive haze, and non-uniform yellowing from standard environmental exposure.
We warrant the bond between film and properly prepped OEM paint/substrate when the installer followed the Crystal Shell installation guide.
Workmanship for Crystal Shell Certified Partners is covered by a 12-month craftsmanship pledge, including panel fitment, seam alignment checks, clean edge wrapping, and hidden-cut compliance.
Submit the installation certificate, vehicle photos, and invoice to activate coverage. Installers can register on your behalf through the Crystal Shell portal.
Register NowFollow the recommended wash cadence, avoid abrasive chemicals, and detail using Crystal Shell-approved maintenance products. Keep your receipts and notes.
Contact your installer or email warranty@crystalshell.com with photos, proof of purchase, your registration ID (if available), and a description of the issue. Most claims are acknowledged within 5 business days.
Start a ClaimWe believe in transparency—here are scenarios that fall outside warranty coverage.
At our discretion, Crystal Shell will inspect and either:
Labor coverage for Certified Partner installs (pro-rated):
Claim acknowledgment within 5 business days; inspection scheduled within 10–15 business days where possible. Crystal Shell may require presentation to a Certified Partner for inspection.
Crystal Shell paint protection films applied to painted body panels (hood, fenders, bumpers, doors, mirrors, quarter panels).
Crystal Shell clear protective film for OEM glass; improves impact resistance but is not a guarantee against cracking or shattering.
Crystal Shell window tint and approved accessory films/overlays included in our catalog.
An installer trained and approved by Crystal Shell, following installation and care standards.
Warranty limited to replacement of film materials; labor costs are excluded.
No. Impact damage is excluded. The warranty covers manufacturing defects and adhesion/finish issues under normal use.
No film can guarantee prevention of glass breakage. Our coverage is for material defects and optical clarity, not impact outcomes.
Yes, with care: keep the nozzle over 1 meter away and avoid spraying directly at edges or seams.
Installations on repainted, repaired, or non-OEM panels are not eligible for Crystal Shell warranty coverage. Only OEM paint is covered.
Email support@crystalshell.com within 30 days of sale with VIN, proof of purchase, and maintenance records.
Contact warranty@crystalshell.com. We'll coordinate inspection with a Certified Partner and honor eligible coverage.
Yes. Maintain proof of products used and service dates; they support coverage during claims.
Reach our warranty team at support@crystalshell.com or call 1-800-555-0174 (Mon–Fri, 8am–6pm PT). For active claims, email warranty@crystalshell.com.
Crystal Shell Limited Warranty applies only to genuine Crystal Shell films purchased and installed by authorized resellers. Proof of purchase and proper registration are required. Except where prohibited by law, Crystal Shell disclaims all other warranties, express or implied, including merchantability and fitness for a particular purpose, and limits liability to the remedies described herein. Some regions do not allow limitations on implied warranties or exclusion of incidental damages; in those regions, the above limitations may not apply and you may have additional rights. This policy is subject to change. Effective date: {MM DD, YYYY} • Version: {v1.0}