Tint conversations can drift into “what do you think looks best?” Instead, guide customers with a framework that balances aesthetics, performance, and regulation.
1. Start with Lifestyle Questions
- Daily commuter, weekend tourer, or executive shuttle?
- Any night driving or underground parking (watch for low visibility concerns)?
- Do they work out of their vehicle (photographers, mobile detailers) who need clearer glass?
Document answers in your CRM. They’ll drive the recommendation later.
2. Show the Performance Grid
| Shade | VLT | Heat Rejection | Talking Point |
|---|---|---|---|
| 50% | High clarity | Moderate | “Factory match, modern look, legal everywhere.” |
| 35% | Balanced | Great | “Best-selling combo of clarity + comfort.” |
| 25% | Bold | Superior | “Adds privacy without sacrificing night visibility.” |
| 15% | Deep | Maximum | “Stealth profile for luxury SUVs and chauffeurs.” |
Explain that Crystal Shell Tint uses nanoceramic particles (not metal) so signal strength and radar systems stay intact.
3. Bring Up Compliance Early
- Keep a laminated chart with state/province regulations.
- Offer a compliance card post-install—customers love the peace of mind if they’re pulled over.
- For borderline shades, suggest a windshield strip to achieve the look without risking tickets.
4. Upsell with Packages
- Pair tint with Windshield Protection Film for a “Visibility Bundle.”
- Offer maintenance kits (Crystal Shell shampoo + microfiber) at checkout.
- Promote lifetime warranty coverage and highlight the warranty playbook for extra credibility.
5. Confirm the Care Plan
Walk the client through the first 72 hours: no window operation, gentle hand wash, and the approved cleaner list. Drop a link to your Download Care Guide and remind them to register their install.
With a structured approach, your team becomes trusted advisors rather than order-takers—and you’ll increase conversion by 15–20%. Want scripts you can hand to advisors? Grab the Dealer Enablement Kit or book a coaching call with Crystal Shell Partnerships.